Our safe shopping guarantee

Internet Shopping is Safe

This website and service is being monitored by ISIS - consumers can shop online with confidence at www.MarksAndSpencer-appliances.com because it certifies that:

• We have registered with the ISIS programme and undertaken to trade in a manner that is legal, decent, honest, truthful and fair;
• Our site and service is reviewed and monitored by IMRG;
• Our Business, VAT and Data Protection registrations have been checked by IMRG.

Safeguarding your information

We use Internet standard encryption technology to protect your data when you transmit it to us. When you use your credit card, all your data is encrypted and held on a Secure Socket Layer (SSL) server. We are constantly updating our technology to provide you with the maximum practicable level of security. To check that you are in a secure area of our site look at the bottom right of your internet browser and you will see a closed padlock or an unbroken key.

If using a public computer or terminal, always close the browser when you complete an online session.

We will never ask you to confirm any account or credit card details via email and if you receive an email claiming to be from marksandspencer-appliances.com asking you to do so then please ignore it and do not respond.

Verified by Visa & MasterCard Securecode

At Marks & Spencer Appliances we take the security of your payment card very seriously. To support our current processes we have introduced Verified by Visa and MasterCard SecureCode.

What are Verified by Visa and MasterCard SecureCode?

Verified by Visa and MasterCard SecureCode are new security programmes designed especially for customers who shop online to give added security. They allow you to create your own password, which only you will know, to use every time you shop online using these cards.

How do they work?

You need to register each card with a password. You only need to do this once, then whenever you use the card to shop online you will be asked to enter the password when you check out.

What do I need to do to register?

If your bank operates a secure authentication policy and you have not previously registered you may be requested to do so within the checkout process. To register your payment card you need to click on "Activate now" and complete the details requested. You will be asked to create a password. Using a secure link your bank will verify these details; the information is not kept or visible to www.MarksAndSpencer-appliances.com. Whenever you shop online in the future using your registered card, you will be asked for your password. If your password matches, the purchase will be confirmed.

Prefer to order by phone?

Call us on 0844 809 4930, and our helpful staff will be happy to process your order for you. Our Call Centre opening times are Open 8am - 10pm 7 days a week..